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  • How do I sign up/register to play?
    👇🏽👇🏽👇🏽👇🏽👇🏽👇🏽👇🏽 Click the 'SIGN UP' button located on the 'WELCOME PAGE' **PLEASE NOTE: YOU MUST FILL OUT THE NEW PLAYER REGISTRATION FORM AND UPLOAD A CLEAR COPY OF YOUR GOVERNMENT-ISSUED PHOTO ID USING THE LINK PROVIDED IN THE FORM. THIS IS REQUIRED, NOT OPTIONAL!!** **DUE TO HIGH CUSTOMER VOLUME, NEW PLAYER REGISTRATIONS ARE TAKING LONGER TO PROCESS -UP TO 48 HOURS- WE ASK THAT YOU PLEASE BE PATIENT WITH US. YOUR REQUEST WILL BE PROCESSED IN THE ORDER IT WAS RECEIVED.** 💰💰💰💰💰💰💰 🚫 MUST BE 18+🚫 💵MINIMUM AMOUNT TO PLAY IS TEN (10) WILLYCOIN, NO EXCEPTIONS‼️ **PLEASE BE ADVISED: Due to recent changes in the way we operate, we currently only accept WILLYCOIN purchased from our DIGITAL CREDITS STORE.
  • Do you offer FREE PLAY?
    NO! We do NOT offer FREE PLAY. We offer a WELCOME BONUS to NEW PLAYERS that successfully complete the registration process AND send their FIRST DONATION of $10 or more (see terms below). **Unless otherwise stated, the minimum amount required to activate a Welcome Bonus is $10. Welcome Bonuses are ONLY made available to NEW, FIRST-TIME, REGISTERED members. Five Dollars ($5) will be added to the new member account once deposit is received. Minimum deposit to play is ten dollars ($10). Anything less than the minimum WILL AUTOMATICALLY BE REFUNDED BACK TO YOU! NO EXCEPTIONS!**
  • What are your hours of operation?
    ⏰ WE'RE OPEN 24 HOURS | 7 DAYS A WEEK
  • What are the donation options?
    💳We currently only accept WILLYCOIN purchased from the WILLY'S WORLD CYBERCAFE DIGITAL CREDITS STORE **MINIMUM AMOUNT TO PLAY IS TEN (10) WILLYCOIN PER SYSTEM AND/OR PER TRANSACTION, NO EXCEPTIONS!** ⚠️NOTICE: As of MONDAY, NOVEMBER 18th, we NO LONGER accept/send tokens via the GATEWAY MARKETPLACE platform. If you wish to play with us (WILLY'S WORLD CYBERCAFE), you must log into your WILLY'S WORLD SITE ACCOUNT page and use the information made available to you regarding how to SEND, PLAY, and REDEEM. NO EXCEPTIONS❗
  • MINIMUM donation required to play?
    MINIMUM DONATION REQUIRED TO PLAY IS TEN WILLYCOIN ($10) PER SYSTEM!! **PLEASE BE ADVISED: Yes, we allow you to SPLIT donations between systems but the MINIMUM DONATION REQUIRED PER SYSTEM IS TEN WILLYCOIN ($10), NO EXCEPTIONS! If you wish to SPLIT your donation between systems, you MUST send NO LESS THAN TWENTY WILLYCOIN ($20) for all SPLIT DONATIONS. Your donation will be REFUNDED/DECLINED if fail to follow instructions!**
  • How long before credits appear on my account after sending a donation to play?
    ​We have a 15 min grace period to load and/or redeem each player account. Wait times may be longer when we experience high customer volume. We ask that you please be patient with us. All requests will be processed in the order they are received. We do NOT require you to send us screenshots or messages when sending a donation to play so please refrain from doing so. This will NOT make the cashier load any faster. **Please be advised that you MUST be logged out of your player account in order for us to load and/or redeem. If you are logged in and we are unable to load/redeem because you've failed to log out, your request will be placed at the back of the queue and/or IGNORED/DECLINED.**
  • How do I send a donation to play?
    Do NOT ask for the current DONATION and REDEMPTION options. This information has been posted on your SITE ACCOUNT page for your convenience. If you are an ACTIVE MEMBER of WILLY'S WORLD CYBERCAFE (this site), you MUST log into your SITE ACCOUNT in order to view this information! ACTIVE MEMBERS, PLEASE LOG INTO YOUR SITE ACCOUNT TO VIEW DONATION OPTIONS & INFORMATION ON HOW TO SEND/REDEEM. 🙋🏾‍♀️VIEW YOUR SITE ACCOUNT👉🏾 **YOU MUST LOG IN USING THE EMAIL & PASSWORD YOU SUBMITTED/CREATED DURING REGISTRATION.** **IF YOU HAVE ISSUES LOGGING IN, CHOOSE THE 'FORGOT PASSWORD' OPTION TO RESET/CREATE YOUR SITE ACCOUNT PASSWORD. IF RESETTING YOUR PASSWORD DOES NOT FIX THE ISSUE, PLEASE CONTACT US FOR ASSISTANCE.** **PLEASE BE ADVISED : YOU MUST BE AN APPROVED/ACTIVE MEMBER IN ORDER TO LOGIN AND VIEW YOUR WILLY'S WORLD SITE ACCOUNT**
  • Redeem Rules? Transfer Requests? Are there any limits?
    Redemptions are processed during the posted redeem hours: EASTERN TIME 9:00am EST - 11:59pm EST ​ CENTRAL TIME 8:00am CST - 10:59pm CST ​ PACIFIC TIME 6:00am PST - 8:59pm PST HAWAII TIME 3:00am HST - 5:59pm HST **Redeem MINIMUM is currently 50 WILLYCOIN per transaction** **Redeem MAXIMUM is currently 500 WILLYCOIN per PLAYER/per DAY -OR- THREE (3) REDEEMS per player/per day (not to exceed 500 WILLYCOIN MAX) --whichever comes first** **************************************************** Yes! We allow you to TRANSFER FUNDS between our systems! **Transfer MINIMUM is currently $50 per transaction -UNLIMITED TRANSFERS 24 HOURS/ 7 DAYS A WEEK** **************************************************** PLEASE BE ADVISED: ANY REQUEST RECEIVED OUTSIDE OF THE POSTED REDEEM HOURS WILL BE IGNORED/DECLINED!! ANY REQUEST THAT DOES NOT FOLLOW OUR GUIDELINES WILL BE IGNORED/DECLINED!! **ACTIVE MEMBERS MUST LOG INTO THEIR WILLY'S WORLD SITE ACCOUNT PAGE IN ORDER TO VIEW FURTHER INSTRUCTIONS!!**
  • Which systems (games) do you offer? How do I download/install each system?
    Please log into your WILLY'S WORLD SITE ACCOUNT page for game links and more information regarding how to download/install/play each system. **MORE THAN 10 SYSTEMS TO CHOOSE FROM😜🤑** 👑KING FISHER + BINGO👑 🏙OAK CITY GAMES🏙 🔥FIRE KIRIN🔥 🌊RIVERSWEEPS🌊 🔮FORTUNE 2 GO🔮 💫ORIONSTARS💫 🐲GOLDENDRAGON🐲 🐼ULTRA PANDA🐼 🪄MAGIC CITY🪄 🎰JUWA🎰 🎮E-GAME🎮
  • Download Code for ORION STARS and/or FIRE KIRIN?
    **PLEASE BE ADVISED: WILLY'S WORLD CYBERCAFE ONLY GENERATES DOWNLOAD CODES FOR ACTIVE MEMBERS OF THIS SITE! ABSOLUTELY NO EXCEPTIONS!** ✅ DOWNLOAD CODE REQUESTS FOR ACTIVE MEMBERS: PLEASE CONTACT US VIA TEXT MESSAGE OR CHAT TO REQUEST A DOWNLOAD CODE FOR ORION STARS AND/OR FIRE KIRIN AND WE WILL GLADLY GENERATE ONE FOR YOU. ❌ VISITORS/GUESTS/NON-MEMBERS OF THE SITE: PLEASE CONTACT YOUR OPERATOR/HOST FOR ORION STARS AND/OR FIRE KIRIN DOWNLOAD CODES. WE ONLY GENERATE CODES FOR ACTIVE MEMBERS OF THIS SITE. YOUR REQUEST WILL BE DENIED/DECLINED IF YOU ASK US AND YOU ARE NOT AN ACTIVE MEMBER OF THIS SITE! NO EXCEPTIONS! ✍🏽 NOT A MEMBER? CLICK HERE TO SIGN UP NOW👉🏽 https://willyscybersweeps.com/new-player-registration
  • WILLY'S WORLD PROMOTIONS?
    🎁 CLICK HERE TO VISIT OUR PROMO PAGE FOR DAILY/WEEKLY PROMOTIONS👉🏽 https://willyscybersweeps.com/promos
  • How do I find my PLAYER ACCOUNT ID's?
    Please log into your WILLY'S WORLD SITE ACCOUNT page to view your PLAYER ACCOUNT ID'S, as well as information regarding HOW TO SEND and REDEEM on our platform. This information will always be posted on your WILLY'S WORLD SITE ACCOUNT page. You MUST log into your online account to view this information‼️ **PLEASE BE ADVISED: YOU MUST BE AN APPROVED/ACTIVE MEMBER IN ORDER TO LOGIN AND VIEW YOUR WILLY'S WORLD SITE ACCOUNT. SUBMITTING THE NEW PLAYER REGISTRATION FORM DOES NOT GRANT AUTOMATIC APPROVAL TO PLAY WITH US AND BECOME A MEMBER OF THIS SITE. YOU MUST WAIT FOR APPROVAL CONFIRMATION VIA TEXT MESSAGE AND/OR EMAIL BEFORE YOU'RE ABLE TO LOGIN AND VIEW YOUR WILLY'S WORLD SITE ACCOUNT. ** **YOU MUST LOG IN USING THE EMAIL & PASSWORD YOU CREATED DURING THE REGISTRATION PROCESS** Need to register to play? Click here to sign up.
  • How do I view the LIVESTREAMS?
    🎥 TRYING TO WATCH THE LIVESTREAM? LOOKING FOR PREVIOUS DRAWING WINNERS? VISIT THE LIVESTREAM PAGE -OR- CLICK HERE TO VIEW LIVESTREAMS & REPLAYS DATES/TIMES FOR PROMOS ARE SUBJECT TO CHANGE, SO PLEASE CHECK YOUR EMAIL ANNOUNCEMENTS FOR UPDATES! ** FROM ANY PAGE ON THE SITE: 1. CLICK THE SQUARE MENU ICON IN THE TOP, RIGHT CORNER, OF THE SCREEN. 2. CLICK 'PLAY WITH US' 3. CLICK 'VIEW LIVE STREAMS' TO OPEN THE LIVESTREAM PAGE ✅
  • How do I claim my PRIZE from the DAILY SPIN THE WHEEL PROMO and/or WEEKEND DRAWING GIVEAWAY?
    🎁WINNERS OF THE DAILY SPIN THE WHEEL AND WEEKEND LIVESTREAM GIVEAWAY PROMO MUST TEXT THE LIVESTREAM HOTLINE NUMBER WITHIN 48 HOURS FROM THE START OF THE LIVESTREAM TO CLAIM PRIZES WON. ​ FAILURE TO FOLLOW INSTRUCTIONS OR TEXTING ANY OTHER NUMBER THAN THE LIVESTREAM HOTLINE NUMBER (TO INCLUDE TEXTING THE CASHIER/WIX CHAT) WILL AUTOMATICALLY VOID ALL PRIZES. NO EXCEPTIONS! WILLY'S WORLD CYBERCAFE WILL NOT CONTACT WINNERS OF THE PROMOTIONS MENTIONED ABOVE. ****DO NOT ASK US IF YOU WON!**** IT IS THE PLAYERS RESPONSIBILITY TO WATCH THE LIVESTREAM AND CLAIM ANY PRIZE WON WITHIN THE SPECIFIED TIMEFRAME! MANAGEMENT IS ONLY AVAILABLE FOR PRIZE REDEMPTIONS BETWEEN THE HOURS OF 8pm EST AND 11:59pm EST DAILY. CLAIMS RECEIVED OUTSIDE OF THE STATED TIMEFRAME WILL NOT BE ACKNOWLEDGED/LOADED UNTIL AFTER 8pm EST THE DAY YOUR CLAIM IS RECEIVED. FAILURE TO CLAIM PRIZES DURING THE SPECIFIED TIMEFRAME WILL FORFEIT ANY PRIZE EARNED! NO EXCEPTIONS! 🎡DAILY SPIN THE WHEEL DRAWING TIMEFRAME🎡 UNLESS STATED OTHERWISE, LIVESTREAMS FOR THE DAILY SPIN THE WHEEL PROMO WILL BEGIN PROMPTLY @9PM EST | 8PM CST | 6PM PST DAILY (MONDAY THROUGH FRIDAY ONLY) 🎁WEEKEND LIVESTREAM GIVEAWAY DRAWING TIMEFRAME🎁 UNLESS STATED OTHERWISE, LIVESTREAMS FOR THE WEEKEND LIVESTREAM GIVEAWAY PROMO WILL BEGIN PROMPTLY @9PM EST | 8PM CST | 6PM PST EVERY SATURDAY NIGHT (UNLESS STATED OTHERWISE) ALL PRIZES FOR ALL DRAWING PROMOTIONS MUST BE CLAIMED VIA TEXT MESSAGE TO THE LIVESTREAM HOTLINE NUMBER ONLY: (919) 943-3503 SIMPLY SEND US A TEXT MESSAGE STATING: YOUR NAME, THE PRIZE YOU'RE CLAIMING, AND DATE YOUR NAME WAS ANNOUNCED EXAMPLE: JOHN DOE FRIDAY 9/16/22 CLAIM $75 FREE PLAY FOR GOLDEN DRAGON FRIENDLY REMINDER: MANAGEMENT IS ONLY AVAILABLE FOR PRIZE REDEMPTIONS BETWEEN THE HOURS OF 8pm EST AND 11:59pm EST DAILY. CLAIMS RECEIVED OUTSIDE OF THE STATED TIMEFRAME WILL NOT BE ACKNOWLEDGED/LOADED UNTIL AFTER 8pm EST THE DAY YOUR CLAIM IS RECEIVED. FAILURE TO CLAIM PRIZES DURING THE SPECIFIED TIMEFRAME WILL FORFEIT ANY PRIZE EARNED! NO EXCEPTIONS! ⚠️FAILURE TO FOLLOW INSTRUCTIONS OR TEXTING ANY OTHER NUMBER THAN THE LIVESTREAM HOTLINE NUMBER WILL AUTOMATICALLY VOID ALL PRIZES… MEANING IF YOU SEND THE CASHIER A MESSAGE THAT MENTIONS ANYTHING ABOUT PRIZE CLAIMS/ OR PRIZES WON DURING THE LIVESTREAM, YOUR PRIZE WILL BE VOIDED!! THIS INCLUDES MESSAGING THE CASHIER TO REQUEST PLAYER ACCOUNT CREDENTIALS AND STATING THAT YOU WON FREE PLAY BUT NEED YOUR CREDENTIALS IN ORDER TO CLAIM YOUR PRIZE!! IF YOU DO THIS, WE WILL VOID YOUR PRIZE BECAUSE YOU HAVE NOT FOLLOWED INSTRUCTIONS!! YOU MUST TEXT THE LIVESTREAM HOTLINE PHONE NUMBER ONLY IN ORDER TO CLAIM ANY PRIZE WON DURING A LIVESTREAM EVENT!! NO EXCEPTIONS!! NO EXCUSES!! YOU HAVE BEEN WARNED!!⚠️
  • What is the SPACES BY WIX app?
    The SPACES BY WIX app is Willy’s World version of Facebook, where we’ve created a more private and secure gaming experience for our players. Downloading the app will enable you to receive daily notifications regarding promotions and other important announcements. **You MUST be approved to become a member of our app, so please make sure you registered to play FIRST, before submitting a request to join our app. If you’re currently logged into the SPACES BY WIX app and your account is still showing “PENDING” after receiving confirmation that your 'join request' was APPROVED, please LOG OUT and/or FORCE CLOSE the app and log back in.** Need the app? Download it HERE. If prompted to enter an invite code please use code: WILLYSWORLD
  • How do I refer someone?
    💰Refer-A-Friend, Get $10💰 ✨Don't forget to take advantage of our ACTIVE MEMBER REFERRAL PROGRAM‼️ 👉🏽Receive a $10 comp —added to your player account — for EACH new referral that signs up AND sends a SINGLE DONATION of $20 or more (NOT multiple/combined donations) 🤑🤑 Have them text “PLAYNOW” via WHATSAPP or CLICK HERE to forward the registration link‼️ Your referral MUST mention YOUR NAME in the REGISTRATION FORM when they register to play‼️ **NO LIMITS to the number of referral comps ACTIVE MEMBERS are allowed to receive.
  • How do I get in touch with someone for immediate assistance?
    We'll do everything we can to make sure you have a great experience with us and we strive to keep response times under 15 minutes. For fast, immediate assistance please TEXT us via WHATSAPP or send us a chat message through the site. These two methods will serve as our PRIMARY means of communication regarding account loads, redemptions, or issues/concerns we may need to discuss with you.
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